Terms and Conditions – Divine Spray

Welcome to DivineSpray (“we”, “our”, “us”). By accessing our website and purchasing products from us, you agree to follow these Terms & Conditions. Please read them carefully before using our website.

If you do not agree with any part of these Terms & Conditions, please do not use our website or services.

📧 Email: support@divinespray.com
📞 Call Us: +91-9625619283

1. Website Usage

By using this website, you confirm that:

✅ You are at least 18 years old or using the site under parental supervision
✅ You will provide correct and genuine information during purchase
✅ You will not misuse the website for illegal or unauthorized activities

2. Product Information

We try our best to display accurate information about product details, pricing, images, and descriptions.

However:

Product packaging or design may change slightly over time
Colors shown may vary due to device/screen settings
The product experience can vary from person to person

3. Order Confirmation & Acceptance

Once you place an order:

✅ You will receive order confirmation via SMS/Email/WhatsApp (if applicable)
✅ Orders are confirmed only after successful payment (for prepaid orders)
✅ For Cash on Delivery (if available), confirmation may be done via call/WhatsApp

We reserve the right to cancel or refuse any order if:

Incorrect address/phone number is provided
Payment fails or is suspicious
The product is unavailable
Fraudulent activity is suspected

4. Pricing & Payments

All product prices listed on our website are in INR (₹).

Payments may be made through:
✅ UPI
✅ Debit/Credit Card
✅ Net Banking
✅ Other payment gateway options available on checkout

⚠️ We do not store your card details, UPI PIN, or bank passwords.

5. Shipping & Delivery

We aim to dispatch orders as soon as possible after confirmation.

Delivery timelines depend on:

Your city/location
Courier partner availability
Weather / operational delays

We are not responsible for delays caused due to:

Courier issues
Incorrect address provided
Natural disasters or external situations

6. Return, Refund & Replacement

Return, Refund, and Replacement policies may vary depending on product category and condition.

✅ For any issue related to damaged, missing, or incorrect product, contact us within 24–48 hours of delivery.

For support, contact:
📧 support@divinespray.com
📞 +91-9625619283

Final approval of return/refund depends on verification and internal policy.

7. WhatsApp Orders

We provide WhatsApp ordering support for customer convenience.

If you place an order on WhatsApp, you agree to share required details such as:
✅ Name
✅ Address
✅ Mobile number
✅ Product quantity

This information is used only for processing your order and support.

8. Usage Disclaimer (Important)

Our product is designed for spiritual wellness and positive environment support.

⚠️ DivineSpray products are not a medical product and do not replace professional medical advice or treatment.

✅ Results/experience may differ from person to person.
✅ We do not guarantee 100% identical results for everyone.

If you have allergies or sensitivity, please test lightly before regular use.

9. Limitation of Liability

DivineSpray will not be responsible for:

Any indirect or accidental damages
Personal expectations not being met
Misuse of the product
Issues caused due to incorrect usage

Customers are advised to use the product responsibly.

10. Intellectual Property

All website content including:
✅ Logo
✅ Images
✅ Text
✅ Designs
✅ Product information

belongs to DivineSpray and is protected by copyright and intellectual property laws.

You may not copy, reuse, or redistribute our content without written permission.

11. Fraud & Misuse

Any attempt to:

Use fake details
Do chargeback fraud
Abuse refund system
Manipulate payment gateway

may result in:
✅ order cancellation
✅ account blocking
✅ legal action if required

12. Changes to Terms

We may update these Terms & Conditions anytime without prior notice.

Changes will be published on this page with an updated effective date.

13. Contact Us

For any queries or support related to these Terms & Conditions: