Welcome to DivineSpray (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase our products.
If you have any questions, contact us:
📧 Email: support@divinespray.com
📞 Call Us: +91-9625619283
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
✅ Personal Information
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Full Name
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Mobile Number
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Email Address
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Shipping Address
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Billing Address (if required)
✅ Order & Transaction Details
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Products purchased
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Order value
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Payment status (successful/failed)
⚠️ We do not store your card details, UPI PIN, or banking password.
✅ Device & Website Usage Data
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IP Address
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Browser type
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Device type
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Pages visited
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Time spent on website
2. How We Use Your Information
We use your information for the following purposes:
✅ To process and deliver your orders
✅ To contact you regarding order updates and delivery
✅ To provide customer support
✅ To improve our website and user experience
✅ To send promotional offers (only if you allow it)
✅ To prevent fraud or unauthorized transactions
3. WhatsApp Communication
We provide WhatsApp Order Support for easy ordering and quick assistance.
When you contact us on WhatsApp, we may collect:
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Your name
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Phone number
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Order details
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Delivery details
This information is used only for order processing and customer support.
4. Payment Security
All payments on our website are processed through secure payment gateways.
✅ We do not store:
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Debit/Credit card numbers
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CVV
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Net banking passwords
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UPI PIN
Your payment data is handled by trusted third-party payment providers with encryption and security measures.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted services such as:
✅ Delivery partners (for shipping and tracking)
✅ Payment gateway providers (to process payments)
✅ IT service providers (to maintain the website)
They are allowed to use your data only for the required service.
6. Cookies & Tracking
Our website may use cookies to enhance your experience.
Cookies help us:
✅ Remember user preferences
✅ Improve website performance
✅ Track visitor behavior for better services
You can disable cookies in your browser settings anytime.
7. Data Protection & Security
We take strong security steps to protect your personal data, including:
✅ Secure servers
✅ Limited access to customer data
✅ Regular monitoring and protection
However, no online system is 100% secure, so we cannot guarantee absolute security.
8. Your Rights
You have the right to:
✅ Request access to your personal data
✅ Update or correct your information
✅ Request deletion of your data (when legally possible)
✅ Opt-out from promotional messages anytime
To request any of these, contact us at: support@divinespray.com
9. Third-Party Links
Our website may contain links to third-party websites (payment gateways, social media, etc.).
We are not responsible for their privacy practices. Please review their privacy policies separately.
10. Children’s Privacy
Our products and website are not intended for children under the age of 18.
We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices.
All updates will be posted on this page with the updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
📧 Email: support@divinespray.com
📞 Call Us: +91-9625619283
